Pressure and Flow Issues

The normal pressure for your property will depend on its physical relation to the water source supply (tanks and reservoirs). If your home is at a higher elevation relative to a tank’s location, you will have lower pressure. Conversely, the lower your home is located downhill from the tank, the higher the pressure (approximately ½ psi per foot).

High Pressure

  • Homes are required to have a pressure reducing valve (regulator) installed according to the universal plumbing code.
  • Existing homes experiencing high pressure may have a malfunctioning regulator.

You may notice symptoms of high pressure:

  • “Clanging” or “rattling” pipes may occur when a faucet, dishwasher or washing machine shuts off. This is caused by a high-pressure water hammer.
  • Water heater pressure relief valve malfunctions.
  • Reoccurring leaks.

Low Pressure

In the event you experience sudden drops in pressure, we recommend you investigate the following possibilities:

  • leaking service line between curb stop valve and house (customer’s responsibility)
  • customer’s water softener malfunctioning (use by-pass feature)
  • pressure regulator malfunctioning (customer’s responsibility)

Normal adequate water pressure slowly, over time decreases.

Potential problems/causes:

  • intermittent pressure regulator malfunction
  • plugged faucet aerators (screens)

Pressure Regulators (PRV) typically need to be replaced every 10 yrs. It is sometimes possible to temporarily extend their use by turning the adjusting screw in and out a few times. Note the number of turns in each direction and return the screw to the original position.

If you are unable to determine the problem, please call us at (435) 649-7324. Our service representative will be happy to assist you.